What are customers are saying...
Our number one aim is to make sure each and every one of our customers is happy and satisfied with their purchase. We're constantly striving to exceed expectations and keep our customers coming back time and time again. Our business depends on happy customers who recommend us to their friends and family, so we'd like to share with you some of the wonderful comments we receive. It's so important for us to receive great feedback as it lets us know that we're doing a good job. It tells us that our customers are happy with the service we give them and it also gives confidence to new customers who haven't shopped with us before. Plus we send a personal voucher code or special offer to every customer who takes the time to email us!
The below extracts have been cut straight from the emails we have been sent by some of our happy customers. We're very proud of these comments and would like to thank everyone who takes the time to drop us an email! Take a look for yourself...
I just wanted to say a big thank you for all your help with the ring we bought from you. The new one is a tiny bit big but it stays on Emilia’s finger and will be fine. She loves it! Thanks for a lovely product and excellent customer care!! Wishing you all the best for the future of your business.
I ordered and received a boys ring which I'm delighted with for my grandsons 11th birthday. The packaging and extra gifts inside were an extra special and kind thought. I will be sure to use uneak boutique again to buy special gifts for my grandchildren. Thank you very much.
I just wanted to mention the effort you guys put into packaging, unbelievable. My little boy was ecstatic opening the parcel, not only to find his jewellery but sweeties and chocolate coins. Thank you so so much. He even held on to the little free gift to pass on to a special someone for Valentines :) I can't recommend you guys enough to my friends, fab jewellery for kids at amazing prices. Lots of love.
Hi Kristina, Many thanks for your e mail updates I received my box today and it is just perfect just what i wanted, its actually to put money in for The Bride and Groom rather than just an envelope ...Thank You Very Much Again and I will be sure to recommend you to my Friends and Family.
An A* service provided by Uneak Boutique. Delivery upgraded, free of charge, due to an address error caused by third party payment system. Gifts arrived very quickly and the packaging even impressed my other half, stunning and free gifts too! Superb customer service and a beautiful product. I will be shopping with Uneak Boutique again! Thank you!
Thank you so much for your prompt service and the presentation of my purchase. The ring fitted perfectly and I am more than pleased with it. Thank you also for the free gifts - I shall enjoy! Well done!
Hi My earrings have arrived thank you and I am delighted with them!
My order arrived this morning and it was well presented in a lovely box with all glittery and sparkly pieces. My bracelets was all wrapped up in gorgeous wrapping paper. And I even got some sweeties with my order. Thank you so much Uneak. You have a fabulous and wonderful business. I wish you all the best in the future and keep doing what your doing. I am certainly going to order some more jewellery from you.Thanks a lot Uneak you guys are the best.
Hello....I received my order today and just wanted to say how pleased I am with the earrings. I am giving them as a gift. Also I loved the beautiful packaging. I make cards so I can recycle the sequins etc!
Your customer service is brilliant, I think you’ve got yourself a loyal customer… :) Thank you so much!
I was very pleased with the quality of the earrings that you sent. The delivery was very quick and i loved that you added gift wrapping - and sweets! I will definitely be ordering from you again. Many thanks!
I've received my order. Would just like to say how lovely it is. The packaging is fantastic. So personal and lovely. Thank you so much xx
I received the brooch that I ordered this morning and am absolutely delighted with it. It is exactly as described and, in fact, the photos don't do it justice. It was a lovely surprise too to find the extras included - I've already eaten the sweeties even though I haven't gift-wrapped the brooch yet! Your site was easy to use and had a great choice and Delivery was very speedy. I'll definitely be visiting again.
Christine, Stoke on Trent
The bracelet arrived Friday & it’s fabulous. Thank you too for the free gift, I loved it. Your customer service is awesome and your jewellery is beautiful. Can’t thank you enough for all your help with the bracelet.
Thank you so much for your good customer service and good postage time really pleased with my order and will defo recommend you guys to a lot of people soooo sooo happpy!
Hi received my earrings today and I really love them they are so cute and of very good quality they arrived on time and sign for delivery which was good thank you!
Hi, Thank you so much. The communication from your company has been great, so impressed.
I just wanted to email to say how pleased I am with my necklace. It really is lovely and just what I was looking for.
I feel I have to email you and congratulate you on the recent purchase and presentation of the gift I received :) the presentation of the part was excellent the gift bag and even the tissue it was wrapped in, the label, some one has gone to a lot of effort and though it thought to present such a small gift :) would love to past this on so other people can find out what a selection and wonderful job you are doing!
Just about to leave and the postman arrived!!!! Thank you so much for your help!! Phew! PS the chocolate is a lovely little touch!!
Received today thank you, your service has been fantastic thank you so much.
Just to let you know the bracelet arrived today. It’s gorgeous.Thank you so much, I love it.
Your range is excellent and it's great to see the size of a lot of the pieces properly because you've got them modelled on someone or held in a hand. It's so annoying to go onto other sites and not have a clue of scale - even with measurements it's sometimes hard to imagine what a piece of jewellery will look like when worn!
One of the things I do is train on Customer Excellence and I have to say you get a gold award today! Thank you!
I would like to say how impressed I was with your services and will be definitely buying from you in the future and also I will be recommending to my friends.
Adorable feet earrings which I brought for my self and my mum as a present from my son. Great customer service and delivery. Well present products in a pouch. Will definitely use again.
Super pleased with my order! Quick delivery and gorgeous packaging, will definitely come back and tell my friends and family.
Jane, North Hampton
Thank you so much, I am really impressed with your reply and customer service. Thank you again.
Susan, Hemel Hempstead
Received my order yesterday..my daughter will love her things..Christmas sweets a nice touch.. thank you!
Now I have received both of the above I just wanted to tell you how delighted I am with them. I will let you know after Xmas what the granddaughters think! Thank you.
Received the e-mail about the refund for the necklace, well Ladies you then surprised me with refunding the postage as well!! I did not expect that so thank you very much! Your customer service is great, and keeping me informed about things. As I said I will be back, and will definitely recommend your company!
Cheryl, Kirkby in Ashfield
Hey I just want to say a huge thank you for the necklaces, they are perfect. I've been meaning to email since I received them but keep forgetting!
Hi, Just wanted to thank you for the great service! I'm very impressed with everything, from the super fast postage, the very sweet packaging and of course the lovely ring at a great price! I shall definitely keep an eye on the website and wont hesitate to order from you again.
Thank you for letting me know, and thank you for the "new customer discount"! That's very generous and I can't wait to see the earrings which are for my wedding... Thank you very much :)
Hi Thank you for voucher. This is also to confirm receipt of ring and that although, as was expected, it has had to be made smaller, my grandaughter is delighted with the ring as I am too. Thank you for speedy delivery and delightful product.
Hiya, Thank-you for swift dispatch of my order! Fantastic packaging too!
I just wanted to drop you a line to say how delighted I am with a ring that i purchased from you before Christmas. It is just as described and after a phone call from yourself advising me that the size i had ordered was out of stock, but the ring did size small, you were right! and the fit is perfect. The packaging was great I loved the miniature candy cane and the christmas tree charm on the ring bag, great attention to detail and I will definitely use your company for further purchases. Many Thanks once again and a Happy 2015 to you.
Really fast delivery. Gift boxed free of charge and even a few sweets for xmas. Lovely touch I thought. Fantastic service all round.
I have just received my order for you- I’m simply thrilled with the earrings! I ordered 4 pairs, three as gifts for my niece and a cheeky pair for me. Every pair are really sweet and very wearable. It’s always tricky to order something online as it’s difficult to judge quality on photographs alone, but I am thrilled to have found you. The organza gift bags are really nice too. Thank you, I will certainly be using you again!
Jen, Little Rollright
Hi, just received my order today. I would just like to say I thought it was lovely when I opened the box, loved the personal touch of them all individually wrapped and the little gifts inside also, on e again thank you and my girls and niece will love them.
Hello My friend has returned to New Zealand from the UK , bringing my bracelet back with him. Just a quick note to let you know that it is just perfect!
Pat, Ex UK now in New Zeland!
Hello! My ring arrived to work this morning and with a bit of bending it fits beautifully!! Many thanks for your prompt service - I will definitely check out your website again and recommend you to my friends.
Jo, Great Sutton
Thank you very much in deed! amazing customer service! I will spread the word :)
Hello, I have just received the Daisy Flower maracasite earrings, I have bought them for my sister birthday. They are lovely, and think my sister will love them to! I bought her a bracelet from yourselves 2 years ago,and she wears it all the time. Thank You
Cheryl, Kirkby in Ashfield
Just to say I received my recent order and it have to say that the Silver Swirl White Pearl Pendant is absolutely gorgeous and I know my friend will love this for her 30th Birthday. Thanks again for such great service and beautiful jewellery.
I just wanted to say what beautiful pieces your selling. I have been searching the internet for a gift for our young bridesmaid. I'm so glad I ordered from you, everything from the actual necklace to the beautiful presentation box and the little extras thrown in. Will definitely use you again. Thank you so much.
Selma & James, Bedford
Would just like to say a huge thanks for sending the ring express delivery, we have just received the ring and will have a very happy 8yr old when he comes home from school, many many thanks.
Thank you very much for my recent purchase of a silver locket. I'm sure my granddaughter will be delighted with it. I received a first class service and was delighted with the added touches when opening the parcel, from the little sparklies, chocolate coin and especially the pretty hair clips and purple bauble charm. A pleasure to do business with a company who put customer satisfaction as top priority. With many thanks.
l recently ordered the daisy locket for my niece. It is absolutely stunning! I was also extremely impressed with the packaging and sweets as a little extra something. Will definitely order again and refer on to others!
I just wanted to say how impressed I was with the quality of the open daisy kids pendant I purchased. I've bought it as a thank you present for my niece, as she will be a bridesmaid at my forthcoming wedding. I'm sure she will love it as much as I do.
Hello, I'm really pleased with the pendant. This was bought with the money I received from my kids for Mothers Day. Took me ages to find the right pendant. Really good service and well packed. I will definitely order again.
I just want to say what a fantastic website you have!! I was looking for a couple of rings. One for my dear mum to say thanks for all she does for me and a ring to replace my wedding and engagement rings after going through a divorce. I found the perfect marcasite rings. I want to thank you for your fantastic customer service and online shop. You have made mine and my mums day today so thank you! I will be returning very soon. :))
Thank you so much for your fast and efficient service. The necklace is beautiful, even better than the picture. I am getting married in September and will be buying 2 more, for bridesmaids presents.Thanks again,Louis
As usual impeccable service, the ring was a perfect fit thanks to your excellent advice my wife loves it. Her friends actually thought it was real!!! A testament to the quality in my books. Again many thanks.
Richard, Tyne & Wear.